Effective Date: October 20, 2024
TONWIN ("we" or "our") operates the TONWIN platform and is committed to protecting your privacy and ensuring that your use of our services is governed by clear terms. This document outlines both the privacy policy and the terms of use, describing how we collect, use, and safeguard your personal information, as well as the conditions under which you may use our platform.
By using the TONWIN platform, you agree to the collection and use of information in accordance with this Privacy Policy and the terms outlined here. Unless otherwise defined, terms used in this document have the same meanings as in other sections of our platform.
We collect various types of information for different purposes to provide and improve our services for you.
Types of Data Collected:
Platform Scope:
The TONWIN platform includes, but is not limited to, the following domains and access methods:
We use the collected data for various purposes to provide and improve our services, ensure a seamless user experience, and comply with legal requirements. Key uses include:
We may disclose your personal data under certain conditions:
TONWIN takes the security and privacy of your data seriously and implements industry-standard security measures to protect your personal information. However, it is important to understand that no system is completely secure.
As a user of the TONWIN platform, you have certain rights regarding the collection, use, and storage of your personal data. We respect your rights and strive to provide transparency and control over how your data is managed. However, please note that the exercise of these rights is subject to applicable legal obligations and certain limitations as outlined below:
Exercising Your Rights:
To exercise any of the above rights, please contact us via the information provided below. We may need to verify your identity before processing your request to protect your privacy and security. However, the platform reserves the right not to disclose the result of the request’s outcome if doing so conflicts with legal obligations or platform security policies.
We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform services. Any updates to the Privacy Policy will be posted on this page, and the "Effective Date" at the top of the policy will be revised accordingly.
Notification of Changes:
We will notify you of significant changes to the Privacy Policy through the contact methods you have provided, including but not limited to email, Telegram, or updates on our official social media channels. All changes will be based on the most recent information, and you are encouraged to review this Privacy Policy periodically for any updates.
User Acceptance of Changes:
By continuing to use the platform after any changes to this Privacy Policy are made, you accept and agree to the updated terms. If you do not agree with the updated terms, you must stop using the platform immediately.
If you have any questions or concerns about this Privacy Policy, the Terms of Use, or how your data is handled on the TONWIN platform, please feel free to contact us using the information below:
We will do our best to respond to your inquiries promptly and address any concerns you may have regarding your privacy and data protection.
Effective Date: October 20, 2024
This Terms of Use ("Agreement") governs your access to and use of the TONWIN platform, including but not limited to websites, applications, and mini-programs (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, you must immediately cease using the Platform.
Your use of the Platform is also subject to our Privacy Policy, which is incorporated by reference into this Agreement. By accepting these Terms of Use, you also acknowledge that you have read and agree to the terms outlined in the Privacy Policy.
You must be at least 18 years of age or have reached the legal age of majority in your jurisdiction to use the Platform. By registering or using the Platform, you represent and warrant that you meet this requirement.
You may access the Platform by using a third-party login, such as Telegram. By doing so, you authorize us to collect and use certain account information from the third-party service, including but not limited to your username, nickname, and profile picture. By logging into the Platform using a third-party service, you expressly consent to be bound by this Agreement and our Privacy Policy.
In certain cases, we may request additional information, such as your email address or phone number, for verification or customer support purposes. By providing such information, you agree to our collection, storage, and use of this data in accordance with our Privacy Policy.
You are solely responsible for maintaining the confidentiality of your login credentials for third-party services used to access the Platform. You are also responsible for all activities that occur under your account. You must promptly notify us of any unauthorized use of your account or any other breach of security.
The Platform is not liable for any loss or damage arising from your failure to comply with these obligations.
We reserve the right to suspend, restrict, or terminate your access to the Platform at any time, with or without notice, if we determine that you have violated this Agreement, engaged in fraudulent or unlawful activities, or otherwise compromised the security or integrity of the Platform. In the event of termination, any virtual currency or assets associated with your account may be forfeited, and further access to the Platform may be permanently blocked.
By logging into the Platform through a third-party service, such as Telegram, you authorize us to access your third-party account information, including but not limited to your username, nickname, and profile picture. You acknowledge and agree that your use of the Platform constitutes acceptance of these Terms of Use and our Privacy Policy.
If necessary, for purposes of providing customer service, account verification, or other operational needs, we may request additional information, such as your email address or phone number. By continuing to use the Platform, you agree to provide such information when requested, and understand that it will be used in accordance with the Privacy Policy.
The Platform offers various forms of virtual currency, including but not limited to Gold Coins, Points, Bonus Points, and Tokens (collectively referred to as "Virtual Currency"). Virtual Currency is provided solely for entertainment purposes and is used exclusively within the Platform.
By purchasing Virtual Currency, you obtain a limited, non-transferable, revocable license to use such Virtual Currency exclusively within the Platform for entertainment purposes. You acknowledge that the purchase of Virtual Currency:
The Platform may offer daily login bonuses, promotional rewards, or other virtual incentives (collectively, "Bonuses"). These Bonuses:
Virtual Currency and any associated rewards, items, or bonuses obtained on the Platform are intended exclusively for in-game use and have no real-world monetary value. By using the Platform, you expressly agree that:
Users can use the Platform without purchasing Virtual Currency. However, purchasing Virtual Currency may unlock additional in-game features or privileges. Users acknowledge that these purchases are:
In most cases, users receive Virtual Currency or Points for free as promotional rewards from the Platform. The Platform only addresses disputes concerning Virtual Currency that users have purchased. If a user disputes a purchase, they must provide proof of purchase.
While using the Platform, users agree not to engage in any of the following activities:
Users are solely responsible for safeguarding their account credentials and for any activities that occur under their account. The Platform will not ask for sensitive information like passwords, and users should:
The Platform reserves the right to suspend or terminate any account that violates these Terms of Use. This includes cases where users engage in prohibited activities, such as:
In cases of account termination, all Virtual Currency or in-game assets associated with the account may be forfeited without compensation.
The Platform reserves the right to modify, suspend, or discontinue any part of its services, features, or Virtual Currencies at its discretion, without prior notice. The Platform shall not be liable for any modifications or discontinuation of services.
The Platform has the right to suspend or terminate any user account at any time for violations of these Terms of Use, including fraudulent activities and disruptive behaviors.
The Platform reserves the right to make all determinations related to the enforcement of these Terms of Use at its sole discretion. Users acknowledge and agree that the Platform’s decisions regarding:
The Platform shall not be held liable for any loss, deletion, or modification of Virtual Currency, Points, Tokens, or any other digital items obtained within the Platform. These items hold no real-world value, and users acknowledge that:
The Platform shall not be liable for interruptions or discontinuations of services, nor for any loss of data, Virtual Currency, or progress resulting from such events. This includes:
If a user seeks to make a claim for damages or compensation, the user must first undergo a Know Your Customer (KYC) verification process. This may include:
The total aggregate liability of the Platform for any claims arising out of the use of the Platform shall not exceed:
Users acknowledge that they assume all risks associated with the use of Virtual Currency and digital items, including the risk of loss due to technical failures or unauthorized access.
The Platform, including all services, Virtual Currency, Points, and content, is provided on an “as is” and “as available” basis, without any warranties regarding the availability, reliability, or performance of the services.
The Platform does not endorse or guarantee the security of Virtual Currency exchanges conducted outside the Platform. Any such exchanges are conducted at the user's risk.
To the fullest extent permitted by applicable law, the Platform disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. The Platform provides no guarantees that the services or Virtual Currency offered will meet user expectations or that the Platform will remain free from technical defects or security vulnerabilities.
These Terms of Use, along with any disputes, claims, or controversies arising out of or related to your use of the Platform, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to its conflict of law principles. Users agree that the laws of Hong Kong shall apply to all matters relating to their relationship with the Platform.
Any disputes, claims, or controversies arising from or related to these Terms of Use, including disputes regarding Virtual Currency, Points, Tokens, rewards, or services provided, shall be resolved through binding arbitration. Arbitration shall be conducted in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC).
The arbitration proceedings shall take place in Hong Kong, and the language of arbitration shall be English. The decision of the arbitrator shall be final and binding on all parties, and judgment on the arbitration award may be entered into any court of competent jurisdiction.
Users agree to waive any right to participate in class action lawsuits, class-wide arbitrations, or any other collective legal proceedings against the Platform. All disputes must be resolved on an individual basis, and users expressly waive their right to bring or participate in any collective or representative actions.
Any claim or cause of action arising out of or related to your use of the Platform, including claims related to Virtual Currency, Points, Tokens, rewards, or other services, must be filed within six (6) months after the event giving rise to the claim occurs. If no claim is filed within this time period, the user waives any right to pursue that claim, and it shall be considered permanently barred, regardless of any contrary statute of limitations under applicable law.
Notwithstanding the arbitration requirement, the Platform reserves the right to seek injunctive relief or other equitable remedies in a court of competent jurisdiction to protect its intellectual property or proprietary rights. In such cases, arbitration will not apply, and the Platform may directly pursue legal remedies in court.
These Terms of Use, together with the Privacy Policy and any other legal notices posted by the Platform, constitute the entire agreement between you and the Platform regarding your use of the Platform and supersede any prior agreements, whether written or oral.
If any provision of these Terms of Use is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The failure of the Platform to enforce any provision of these Terms of Use shall not be construed as a waiver of any right to enforce such provision at a later time.
You may not assign or transfer your rights or obligations under these Terms of Use without the prior written consent of the Platform. The Platform may freely assign its rights and obligations under these Terms without restriction.
The Platform shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, acts of terrorism, government actions, or technical disruptions.
In the event of a dispute, the party initiating arbitration shall bear the costs of arbitration unless otherwise determined by the arbitrator. The Platform and the user may also agree to split the costs of arbitration, depending on the nature of the dispute.
All notifications or amendments to these Terms of Use shall be communicated via the Platform’s official channels, including but not limited to Telegram, official social media accounts, or other appropriate means. Such notifications shall be effective upon issuance and are not subject to negotiation. Updated Terms will be available on the Platform’s official website.
Headings in these Terms of Use are for reference purposes only and do not affect the interpretation of the provisions.
Provisions that by their nature should survive termination, including but not limited to those regarding ownership, indemnification, disclaimers, and limitations of liability, shall remain in effect after the termination of your use of the Platform.
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